Thickfitt Privacy Policy

Last updated: May 21, 2026

1. Who We Are

Thickfitt operates the Thickfitt fitness app at app.thickfitt.com and the website thickfitt.com. We are committed to protecting your privacy and handling your personal information responsibly. For questions about this policy, contact us at info@thickfitt.com.

2. What Information We Collect

Information you provide:

  • Name and email address when you create an account
  • Personal health and fitness data including age, height, weight, and fitness goals
  • Menstrual cycle data if you use cycle tracking features
  • Food logs, workout completions, and progress measurements
  • Payment information processed securely through WooCommerce and Stripe

Information collected automatically:

  • App usage data and feature interactions
  • Device type and browser information
  • IP address

3. How We Use Your Information

We use your information to:

  • Provide and personalize your fitness experience
  • Calculate workout and nutrition recommendations
  • Power AI coaching features
  • Process your subscription payments
  • Send account and service-related emails
  • Improve the app and our services

4. Health and Fitness Data

Your health data including weight, measurements, cycle information, and fitness metrics is sensitive. We store this data securely and use it only to provide your personalized app experience. We never sell your health data. We never share it with third parties for advertising purposes.

5. Cycle Tracking Data

Cycle and menstrual health data is stored securely on our servers. This data is used exclusively to provide cycle-synced workout and nutrition recommendations within the app. It is never shared with any third party.

6. Payment Information

Payment processing is handled by Stripe and WooCommerce. We do not store your full credit card number on our servers. Payment data is governed by Stripe’s privacy policy at stripe.com/privacy.

7. Who We Share Data With

We do not sell your personal data. We may share data with:

  • Stripe for payment processing
  • Anthropic’s Claude API for AI coaching features (anonymized prompts only)
  • Our hosting provider for server infrastructure

All third-party providers are contractually required to protect your data.

8. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription and delete your account, we will delete your personal data within 30 days. Anonymized usage data may be retained for analytics.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Cancel your subscription at any time
  • Opt out of marketing emails

To exercise any of these rights, email us at info@thickfitt.com.

10. Cookies

Our website uses cookies for authentication and basic functionality. We do not use advertising cookies or tracking pixels.

11. Children’s Privacy

Thickfitt is not intended for users under the age of 18. We do not knowingly collect data from minors. If you believe a minor has created an account, contact us at info@thickfitt.com.

12. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by email or through the app. Continued use of the app after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy questions or requests:
Email: info@thickfitt.com
Website: thickfitt.com

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